Welcome to Arrange Marriages, a brand operated by Soulmatch Matrimony Pvt. Ltd. These Terms & Conditions govern your access to and use of the Arrange Marriages website, mobile experience, applications, and related services, including free and paid matrimonial memberships, profile creation, search tools, communication features, verification options, and personalised matchmaking support.
By accessing, browsing, registering on, or using Arrange Marriages in any manner, you agree to be bound by these Terms & Conditions, along with our Privacy Policy and any other rules, guidelines, or policies published on the platform from time to time. If you do not agree with these terms, you should not use the platform.
Arrange Marriages is an online matrimonial platform created to help individuals and families find suitable life partners through a combination of traditional values, smart matching technology, customisable search options, direct communication tools, privacy controls, and personalised support.
The platform is owned and operated by:
Soulmatch Matrimony Pvt. Ltd.
Working under the brand name Arrange Marriages
119A, Beleghata Main Road, Kolkata-700010, +91 8013838589
The company may update its business contact details, office address, support channels, or operating information on the platform at any time.
To register or use Arrange Marriages, you must:
Arrange Marriages is meant only for serious matrimonial intent. It must not be used for casual dating, friendship solicitation, commercial networking, advertising, lead generation, or any unlawful purpose.
If a profile is created by a parent, sibling, guardian, relative, or authorised representative on behalf of another person, the person creating the profile confirms that they have full permission to do so and that the information submitted is accurate and authorised.
To use certain services, you must create an account and complete a profile. You agree that:
Arrange Marriages reserves the right to verify profile details, request additional documents, or reject, suspend, or remove any account that appears false, duplicate, misleading, unauthorised, abusive, or otherwise in violation of these terms.
Arrange Marriages offers different levels of service, including free and paid memberships.
A free member may generally be able to:
Unless expressly stated otherwise, free membership does not include:
Paid plans may include one or more of the following, depending on the selected package:
Certain higher-tier services may include:
All membership benefits are subject to the specific plan chosen by the user. Arrange Marriages may revise, improve, suspend, or discontinue any feature, package, pricing, or benefit at its discretion.
Paid services are offered for the fee and duration displayed at the time of purchase. By purchasing a plan, you agree to pay the applicable charges, taxes, and processing fees.
You further agree that:
Unless otherwise stated in writing or required by applicable law, membership fees are non-refundable. Arrange Marriages may, at its sole discretion, consider refund requests in limited cases such as duplicate payment, technical billing errors, or non-activation due to platform-side issues.
Failure of payment, chargeback, payment dispute, or suspected fraud may lead to suspension or cancellation of premium benefits without notice.
You remain responsible for all information, images, preferences, descriptions, and communications you upload, publish, send, or share through Arrange Marriages.
By posting or submitting content on the platform, you confirm that:
Arrange Marriages may review, moderate, edit, decline, remove, or restrict any content that it considers false, offensive, unlawful, obscene, abusive, fraudulent, harmful, promotional, or inconsistent with the purpose of the platform.
Arrange Marriages may offer profile verification or request supporting documents to strengthen trust and reduce fake or misleading profiles. Verification may include identity checks, mobile verification, email verification, selfie verification, or document review.
However, verification only indicates that certain details may have been checked at a basic level. It does not guarantee the character, background, intentions, compatibility, conduct, financial standing, family status, or legal eligibility of any member beyond the scope of the verification process.
Each user is expected to make their own independent judgment and due diligence before relying on any profile or proceeding with any communication, meeting, or marriage decision.
The platform may allow members to express interest, chat, exchange messages, or access contact details, depending on their plan and account status.
You agree that you will not use any information obtained from Arrange Marriages to:
Arrange Marriages may monitor, restrict, review, or remove communications where necessary for safety, compliance, moderation, fraud prevention, or dispute handling.
By registering and using Arrange Marriages, you consent to the collection, storage, processing, and use of your information in accordance with the platform’s Privacy Policy.
This may include:
Arrange Marriages may use this information to operate the platform, improve services, provide support, verify profiles, offer matchmaking suggestions, manage subscriptions, maintain security, and comply with legal obligations.
You acknowledge that certain profile information may be visible to other members according to your membership type, profile settings, and privacy controls. You are responsible for exercising caution in what you choose to share.
You agree not to use Arrange Marriages to do any of the following:
Any such conduct may result in immediate suspension, removal of content, termination of membership, reporting to authorities where required, and legal action.
Arrange Marriages is a facilitation platform. It helps people discover and connect with potential matches, but it does not conduct full background investigations on every user and does not guarantee the truthfulness of every statement made by members.
You are solely responsible for:
Arrange Marriages is not responsible for the conduct of any member on or off the platform.
Arrange Marriages provides access to profiles, search tools, smart matching suggestions, communication features, and support services. These services are meant to facilitate introductions.
Arrange Marriages does not guarantee:
Smart matching tools and recommendations are intended only as assistance and should not be treated as professional, legal, emotional, family, or relationship advice.
All content, software, design elements, trademarks, branding, logos, text, graphics, layout, features, and platform functionality, other than user-submitted content, are the property of Soulmatch Matrimony Pvt. Ltd. and/or its licensors.
You may not copy, reproduce, distribute, modify, publish, transmit, reverse engineer, exploit, or commercially use any part of the platform without prior written consent.
The brand name Arrange Marriages, and all related brand assets, are protected by applicable intellectual property laws.
Arrange Marriages may use third-party payment gateways, communication tools, analytics tools, hosting providers, verification partners, or service vendors to operate the platform.
Use of third-party services may also be subject to their own terms and policies. Arrange Marriages is not responsible for the independent acts, errors, outages, or policies of such third-party providers, except as required under applicable law.
Arrange Marriages may suspend, restrict, deactivate, or permanently terminate any account or access to services, with or without prior notice, if it reasonably believes that:
If membership is terminated due to a violation of these terms, any paid fee may be forfeited, subject to applicable law.
Arrange Marriages and all related services are provided on an as-is and as-available basis.
To the maximum extent permitted by law, Arrange Marriages disclaims all warranties, express or implied, including any warranty regarding:
Nothing on the platform should be treated as a promise, guarantee, or assurance of matrimonial success.
To the maximum extent permitted by law, Soulmatch Matrimony Pvt. Ltd., its directors, officers, employees, affiliates, representatives, partners, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:
In any event, the total liability of Arrange Marriages for any claim arising out of paid services shall not exceed the amount actually paid by the user for the relevant membership plan giving rise to the claim.
You agree to indemnify, defend, and hold harmless Soulmatch Matrimony Pvt. Ltd., Arrange Marriages, and their directors, officers, employees, affiliates, and service providers from and against any claims, liabilities, losses, damages, costs, and expenses, including reasonable legal fees, arising out of or related to:
Arrange Marriages may revise these Terms & Conditions from time to time. Updated terms may be posted on the platform and may take effect from the date of publication unless otherwise stated.
Your continued use of the platform after such changes means you accept the revised terms.
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any dispute arising out of or relating to the platform, these terms, or the services provided by Arrange Marriages shall be subject to the exclusive jurisdiction of the competent courts in Kolkata, West Bengal, unless otherwise required by applicable law.
For questions, support requests, or grievances regarding these Terms & Conditions or the use of the platform, users may contact:
Soulmatch Matrimony Pvt. Ltd.
Brand: Arrange Marriages
119A, Beleghata Main Road, Kolkata-700010, +91 8013838589
Arrange Marriages may update its contact and grievance details from time to time on the website.
These Terms & Conditions, together with the Privacy Policy and any plan-specific policies or guidelines published on the platform, constitute the full agreement between the user and Arrange Marriages in relation to the use of the platform.
If any provision of these terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
